Process Redesign, Standardization and Best Practices

To standardize the use of Best Practices processes, everyone involved must:

Understand how work is done today

Get key stakeholders involved (virtually or in person) and define what they are doing and how. Some things will be done the same way, some differently, while others are done “because that’s the way we do it here”.  Are they efficient? Effective? Confusing? Are there disconnects with the strategic vision?

Identify the BEST procedures or practices for your particular organization

Oil and gas firms are different from banks, banks from pharmaceutical companies, and all from public agencies. While their processes are fairly consistent, there are nuances. Once they are out in the open, your staff will be able to see what works best for their/your organization.

Document the Best Practices

Once you’ve identified Best Practices for your organization, you must define them precisely, enabling employees to understand what changes these processes create so that they can then adopt them.

Commit to using the Best Practices

Everyone involved must buy into the new processes and agree to eliminate any tools and practices that conflict with, work around, or subvert them. Otherwise, the data you’ve spent time and money aggregating will not be complete and might even be responsible for bad decision-making. Do this first and developing and deploying technology becomes a logical next step. It can also now be done correctly, helping you meet your goals. Remember: processes first, tools second. Defining the processes as you develop your tools or letting technology drive your decisions can cost a great deal of money.

Why ebusiness strategies?

ebusiness strategies helps you engage your employees, providers, and partners to: look at what you are doing now; question everything – regardless of legacy – that doesn’t make sense; define the most efficient, effective practices; and map the processes in detail so that everyone executes to a single standard. Remember, these actions aren’t about automating processes; they’re about defining best practices.