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Test Twice, Go-Live Once
October 28, 2013
Mike Singleton's picture
Author:
Mike Singleton
There’s an old quote attributed to General George Patton, “a good plan, violently executed now, is better than a perfect plan next week." While that practice may apply to many situations, it most definitely does not apply to rolling out new software solutions. As we’ve seen in recent news, thoroughly testing a new software solution prior to go-live is an absolute must. This applies to all software solutions – even IWMS implementations. We all know end users are very intolerant of solutions that don’t work as expected. Sometimes “as expected” is a...
IT and the AV Club
September 27, 2013
Richard Jordan's picture
Author:
Richard Jordan
As work becomes more dispersed, the tools that we use to communicate and collaborate become more powerful and provide new features that enable greater interaction. What was once a slide-show-like capability becomes an audience engagement activity. The tools now allow for real-time interaction and provide the ability to engage with multiple employees synchronously and asynchronously. For many, the support model for these tools is transparent – IT manages these things, and they do it well. There are, however, many who still struggle with a support model that puts these tools right in the...
Invisible Technology
September 19, 2013
Phil Wales's picture
Author:
Phil Wales
Successful implementation of technology requires knowledge and skills as to how a system must be implemented for it to operate correctly. It requires knowledge of the environment in which the solution will run, integration points between it and other sources of data, and a clear understanding of how the solution will be used. But all of these things are tactical activities that can be executed by any competent and experienced development team. The real differentiation between an operational solution and an indispensable one is the user experience. The key is allowing users to accomplish their...
People Matter
September 04, 2013
John Schaffer's picture
Author:
John Schaffer
When I think about my career development, I ask the man in the mirror, "What are you passionate about?" I love technology, I love solving challenging problems for my clients, I love weight lifting, and I love working on the farm, but when it boils down to it, there's nothing that I'm more passionate about than the relationships I have with people. Over the years, I've come to appreciate more and more how important our people are at the work place. A few weeks ago, our company had an all-hands meeting in Texas to review our performance and plan our future. After spending...
An End, a Beginning, and the Real "Critical Path"
August 15, 2013
Mark Schaffhausen's picture
Author:
Mark Schaffhausen
I recently caught myself saying something about summer ending because school is starting again, even though I know the "real" end of summer is in September (which here in Texas still isn't accurate, temperature-wise). This got me thinking about our IWMS project milestones, especially "go-live." I remember once hearing a comparison that a go-live date is the wedding and to not forget about the marriage. So, when an IWMS project “ends,” is it really over? Yes, the major project has been completed, but the marriage is just beginning. One recommendation is to...
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