Blog

Data Alone Isn't Enough
September 15, 2011
Phil Wales's picture
Author:
Phil Wales
There has been a lot of press lately about “rethinking your technology strategy” and this is a good thing. This idea has been part of our mantra since the founding of our consulting practice - that good data is a key enabler of a best practice organization. In an excellent article written by Steve Teubner and Maureen Welch (The LEADER Magazine, March/April 2011 - Click here to access the article), the authors define the difference between a planned technology strategy and one that happens by default.  They also tackle the concept of data management. Again, I believe the...
Six Step Approach To Building A Best Practice Organization
September 12, 2011
Phil Wales's picture
Author:
Phil Wales
In an article that was just published in the September/October edition of Facilities Management U.K., I noted that the world has dramatically changed in the last few decades forcing companies to adapt or become irrelevant. This fact is driving  real estate and facilities management organizations (RE/FM) to also adapt to new or improved processes, services and partner relationships in order to align with – and deliver against – today’s new business paradigm. The challenge is to build a best practice RE/FM organization effectively enabling the workplace to support this...
Too Much of a Good Thing
September 08, 2011
Anthony Brown's picture
Author:
Anthony Brown
You've probably heard or read that “change is good”, although “good” is debatable.  How about “change is constant” or even “certain”? (Death & taxes had a good run at exclusivity with the latter.)  I’m sure you’re familiar with “resistance is futile”.  While this blog applies personally as well, you may be at a point in your profession where you accept that change is coming, and you may even be the one – or part of a group – driving that change.  Even if that's not you, but you...
Securing Global Adoption of a Standardized Process
August 31, 2011
Richard Jordan's picture
Author:
Richard Jordan
The key point of failure when standardizing processes is adoption.  In most organizations, for every process, there are one or more “outliers” who cannot or will not adopt and use a process.  This can be the result of several factors, the most common being:  Staffing Limitations- The process may have been designed in such a way that the roles identified are not equivalent to the existing roles at the site.  There may be disconnects between how staff can or will function- contractual, cultural, skills & abilities, etc. A well designed process should have...
HR Needs to Free Mobile Workers from Time and Place
August 25, 2011
Keith Perske's picture
Author:
Keith Perske
Just had a great conversation with a friend who works at a big bank who is struggling to get her HR group on board policy-wise with the worker mobility program her real estate team is rolling out throughout the company.  The HR group currently has policies supporting when and where people work and has their performance measurement program largely based on people being in the office.  And there’s the rub.  Measuring and motivating the performance of mobile workers is separate from time and place.  Here’s why. Like it or not, most managers “manage” by...
Please fill out this short form to access all of the White Papers on our site.
To prevent automated spam submissions leave this field empty.
Please fill out this short form to access all of the Presentations on our site.
To prevent automated spam submissions leave this field empty.
Please fill out this short form to access all of the Webinars on our site.